| COMPREHENSIVE
CUSTOMER CENTER |
CORPORATE
CENTER
|
SATELLITE
CENTERS
|
| 17
mandatory partners are housed in the Comprehensive Center. Other
partners may be co-located (either physically or virtually) as
benefits the One-Stop customer. The physical center is attractive
and targeted to the primary customer's needs |
Provides
a focused approach to providing services to employers. The physical
persona of the center is attractive and targeted to employer expectations |
Satellites
extend services and are located in a wide array of locations.
Their function is to extend services. Satellites provide targeted
services for targeted customers. cross-trained staff; act as resource
coordinator |
| Common
intake with focus on services, not programs |
Common
intake with focus on services, not programs |
|
|
| Multiple
customers |
single
point of contact for employers |
Targeted
services for targeted customer |
| |
|
smaller
version than comprehensive with focus on employer services |
targeted
services for targeted customer |
| Can
access virtual one-stop |
Universal
access-virtual one-stop |
Universal
access-virtual one-stop |
| Can
offer distance learning |
Can
offer distance learning |
Can
offer distance learning |
| |
|
|
|
adhere
to a criteria for center |
| Job
retention services |
Employee
retention services |
Employment
screening services as needed |
| Data
system linkage |
Data
system linkage |
Data
system linkage |
| Service
integration enhances retention of clients |
Employer
advice included in One-Stop design |
Include
satellites geared toward special populations, including Native
Americans, in-school youth, and disadvantaged individuals |
| Center
focuses on matching services to needs, both individual and employer |
Employer
can obtain information about the labor force and participates
in ongoing analysis of the market |
Satellites
can respond to a significant pattern or event of economic dislocation
in the area or region's economy |
| Co-location
of welfare and employment services, as well as any other services
deemed essential by the WIB |
Conferences,
meeting rooms, teleconferences and interactive communications
network available for employers |
|
|
| In-depth
individualized assessment and adult education services available
for the individual, both in person and on-line |
Job
readiness; assessment and testing of applicants and, perhaps,
employees |
Targeted
services for targeted customers. |
| Follow-up
services promote lifelong learning. Services available for individuals
whether they are new entrants to the workforce or incumbent workers
and everything in between |
Manufacturing
and industrial technology training; training, or access to training
services, for both applicants and current employees |
Targeted
services for targeted customers. |
| |
|
Recruitment,
selection and assist in hiring of employees; referral of appropriate
applicants for open job positions |
|
|
| Childcare
availability and scheduling information is available |
Downsizing
assistance |
Information
is available on-line |
| Substance
abuse information and referral |
up-to-date
labor market and wage information. |
Referrals
can be made from satellites |
| Includes
a core set of federal programs as well as several additional programs,
targeted to special populations or designed around special circumstances
or capacities in the local area |
The
One-Stop is marketed to employers |
Entry
to the system of services can be provided at satellites. |
